Customer Service FAQ

You can purchase products on-line at videojetdirect.com.

Videojet Technologies Inc.
12113 Collection Center Dr.
Chicago, IL 60693

Phone: 1.800.843.3610
Fax: 1.800.582.1343
Email: vti.domesticcs@videojet.com
6:30AM to 6:00PM CST Monday thru Friday

You locate/contact a Videojet sales person or Distributor in your area using the Sales and Distributor Locator.

Videojet Technologies Inc.
1500 N. Mittel Blvd.
Wood Dale, IL 60191-1073

Please email: vti.domesticcs@videojet.com or call 1-800-843-3610 option 5.

Please email: vti.domesticcs@videojet.com or call 1-800-843-3610.
Note: RMA number is required for ALL returns.

You must be an existing Videojet customer to register for on-line ordering, please have your customer number available when registering. Click here to register.

Please email: vti.domesticcs@videojet.com or call 1-800-843-3610.

No wait time, order 24/7. You can also check your order status, order history and payments.